Training

Training and Competence Development

Practical training aligned with management systems, legal duties, roles and operational risks.

Support is tailored to the organisation’s activities, size, risk profile, existing arrangements and intended outcomes. Services may be delivered as a defined project, an independent review or an ongoing retained arrangement.

ISO awareness

Walan Miya begins by reviewing current documentation, operational practice, responsibilities and available evidence. Existing strengths are retained, while gaps are translated into clear, prioritised actions with appropriate owners and evidence requirements.

Support can include assessment, system development, implementation coaching, evidence checks, internal assurance and follow-up. Recommendations are proportionate and designed to work within normal business activities rather than creating unnecessary paperwork.

  • ISO 9001
  • ISO 14001
  • ISO 45001
  • ISO 50001
  • Integrated systems

Internal auditor training

Walan Miya begins by reviewing current documentation, operational practice, responsibilities and available evidence. Existing strengths are retained, while gaps are translated into clear, prioritised actions with appropriate owners and evidence requirements.

Support can include assessment, system development, implementation coaching, evidence checks, internal assurance and follow-up. Recommendations are proportionate and designed to work within normal business activities rather than creating unnecessary paperwork.

  • Principles
  • Planning
  • Interviews
  • Evidence
  • Findings
  • Reporting
  • Follow-up

Health & Safety training

Walan Miya begins by reviewing current documentation, operational practice, responsibilities and available evidence. Existing strengths are retained, while gaps are translated into clear, prioritised actions with appropriate owners and evidence requirements.

Support can include assessment, system development, implementation coaching, evidence checks, internal assurance and follow-up. Recommendations are proportionate and designed to work within normal business activities rather than creating unnecessary paperwork.

  • Risk assessment
  • COSHH awareness
  • Manager responsibilities
  • Contractor management
  • Incident investigation

Environmental training

Walan Miya begins by reviewing current documentation, operational practice, responsibilities and available evidence. Existing strengths are retained, while gaps are translated into clear, prioritised actions with appropriate owners and evidence requirements.

Support can include assessment, system development, implementation coaching, evidence checks, internal assurance and follow-up. Recommendations are proportionate and designed to work within normal business activities rather than creating unnecessary paperwork.

  • Environmental awareness
  • Waste duty of care
  • Spill response
  • Legal registers

Bespoke workshops

Walan Miya begins by reviewing current documentation, operational practice, responsibilities and available evidence. Existing strengths are retained, while gaps are translated into clear, prioritised actions with appropriate owners and evidence requirements.

Support can include assessment, system development, implementation coaching, evidence checks, internal assurance and follow-up. Recommendations are proportionate and designed to work within normal business activities rather than creating unnecessary paperwork.

  • Own procedures
  • Management review
  • Root cause
  • Implementation planning
  • Refresher training

How the service is delivered

1. Understand

Confirm scope, sites, activities, interested parties, existing systems, legal or certification criteria, resources and priorities.

2. Evaluate

Review documents, records and operational evidence, identify gaps and assess significance according to risk and business need.

3. Develop and implement

Create or improve policies, procedures, registers, controls and templates while supporting responsible managers with implementation.

4. Verify and improve

Use inspections, audits, performance information, corrective action and management review to demonstrate effectiveness.

Implementation and ongoing support

Implementation support may include workshops with managers and process owners, review of draft documents, development of registers and templates, coaching on evidence requirements, and checks that agreed controls are operating in practice. Existing systems are used wherever they remain suitable, helping to avoid unnecessary duplication.

Retained support can maintain registers, conduct internal audits, facilitate management reviews, monitor corrective actions, respond to organisational change and provide access to professional advice. This helps prevent the system from becoming a static set of documents.

Effectiveness is reviewed through evidence sampling, interviews, observations and performance trends. Where implementation is incomplete, the underlying cause is considered so that the response addresses resources, competence, communication, supervision or process design.

Typical deliverables

  • Training-needs discussion
  • Course outline
  • Delegate materials
  • Practical exercises
  • Attendance records
  • Knowledge checks
  • Feedback summary

Benefits

  • Clearer ownership and accountability
  • More consistent operational control
  • Better evidence for clients, regulators and certification bodies
  • Prioritised actions based on risk and business need
  • Improved internal competence and understanding
  • A maintainable system rather than a one-off document set

Frequently asked questions

Can training use our procedures?

Yes.

Can training be delivered virtually?

Yes, where suitable.

Is internal-auditor training available?

Yes.

Discuss your requirements

Contact Walan Miya to discuss the current position and agree the most appropriate scope of support.

Request a consultation